Watched “The Future of Shopper Marketing“, an insightful speech from Andy Murray, Global CEO of Saatchi & Saatchi X. Here is an excerpt form Kevin Robert’s blog about the speech (emphasis added),
The presentation featured five key points (and a whole bunch of
arresting stories, insights, and examples):
- Put yourself at the heart of the customer (most companies try it the other way around)
- Navigate the experience of your customer from the “shelf back”
- Create ways for customers to participate and be involved in your brands and store experiences
- Explore the fringe/edge/margin for new ideas (Wal-Mart was a fringe idea, it came from Bentonville, not Chicago)
- Find new ways for manufacturers and retailers to collaborate authentically based on trust, transparency and shared goals
Enjoy the presentation.