Oreo Super Bowl Power Outage Twitter Ad campaign – Chat & Analysis

Tuesday, 5 February, 2013

Oreo Superbowl Twitter Ad

“This is an opportunity. The entire world is watching and there is nothing on. So  quickly, everyone pull together a design, a caption, the folks from Oreo were in the room, and we got something out in just a few minutes [kempton’s note: 360i was ready in only 5 mins after the power outage but waited for 5 more mins to confirm that people were safe before they tweeted]. – Sarah Hofstetter, president of 360i (WSJ Video interview, Feb 4th, 2013)

I LOVE smart Ad campaign . I especially love one of them during the Sunday surprised/not-so-surprised Super Bowl Power #fail. Great job @Oreo with its Super Bowl Power Outage Twitter Ad campaign! As I was telling a prospective client recently, the best ads are often the ones, once you paid to initially get it made, you pay very little or nothing to get it spread because people are sharing it as content!

It was my pleasure the Monday morning after Superbowl to host an event to have an insightful chat with Kim Beasley and Trev Warth to specifically talk about the very successful Oreo’s “Power Out? No problem.” tweet campaign. Here is a video of our chat. See my reference notes below for more detailed research.

Oreo Super Bowl Power Outage Twitter Ad campaign – Chat & Analysis

References:

Official blog post post account by 360i: “How Oreo Won the Social Media Bowl with a Single Piece of Content

– WSJ Video interview, Feb 4th, 2013: ” How Oreo Stole the Super Bowl Spotlight – A quick response from Oreo’s social media turned a timely tweet about the power outage into the brand’s most successful social media message yet. Sarah Hofstetter, president of 360i, joins digits.

– Oreo’s “Power Out? No problem.” tweet

– 360i Company site

– 360i leadership

– Cool tweet by Adam Kerj, Chief Creative Officer of 360i


McDonald’s Big Mac Commercial 1984 – Cantonese trumped English campaign

Thursday, 28 June, 2012

1984 McDonald's Big Mac Commercial - Cantonese Hong Kong

The following are videos of 1984 McDonald’s Big Mac commercials in US (I believe) and Hong Kong respectively. To me, the Cantonese campaign actually trumped the English one! The HK commercial actually came as a part of a really smart campaign. And in hindsight, it can also be said that it was part of a campaign to “brainwash” HK kids with the virtues of Big Mac! How so? Well, HK kids were asked to memorize and recite a promo about the virtues of Big Mac in less than six seconds (see following Cantonese ad), in exchange for a FREE Big Mac!

I and many HK kids recited the promo in less than six seconds with flying colours! I didn’t know then, but in hindsight if this campaign didn’t fall under “brainwashing” I don’t know what would. Yes, in case you ask, after all these years, I still can recite the Cantonese Hong Kong Big Mac promo in less than five seconds (not six)! In Canada (I am less sure about US), we now have advertising/marketing guidelines as to what we can do to advertise to young children, and I am happy to say there are forms of advertising we don’t allow any company to do to influence the mind of young ones.

P.S. Setting aside ethics and morality for a moment, the Hong Kong advertising/marketing team did one heck of a job in improving upon the original US ad concept. Translating the language and culture of an ad is almost impossible but improving upon was really pushing everything one level up! Great job even I had to set aside ethics and morality to praise the original 1984 HK McDonald’s Big Mac team.

English “1984 McDonald’s Big Mac Commercial”

Cantonese “香港電視廣告 – 麥當勞: 巨無霸急口令 (1984年)”

In Chinese/Cantonese: 隻層牛肉巨無霸, 醬汁洋蔥夾青瓜, 芝士生菜加芝麻, 人人食過笑哈哈

1984 McDonald's Big Mac Commercial - English


McDonald’s “Our Food. Your Questions.” campaign finally gets some love

Wednesday, 27 June, 2012

McDonald's - Our Food. Your Questions. campaign - Q1

After a #fail Twitter #McDstories hashtag campaign earlier this year (see “#McFail! McDonalds’ Twitter promotion backfires as users hijack #McDstories hashtag to share fast food horror stories“), McDonald’s is finally getting some positive buzz for its Our Food. Your Questions.” campaign in Canada. One factor to judge this campaign is the over 5 million YouTube views in less than 10 days. I will actually go further than “buzz” and say McDonald’s is finally getting some “love”.

Behind the scenes at a McDonald’s photo shoot

Fast food, especially McDonald’s fast food, has received some decidedly bad press (some say rightfully) when the world has become more health aware. It is a breath of fresh air when Hope Bagozzi, director of marketing at McDonald’s Canada, not only put herself in the center of a marketing campaign that can blow up quickly, but have a team of dedicated people & experts in answering some serious questions from people. Here are some questions and screen captures from tonight.

Charles S. from Concord, ON asked “There is a concern that animals are breed to reach a maximum weight in the shortest time. At what age is your livestock put to slaughter?

Madison L. from North Battleford, SK asked: “Is the chicken real meat?

Laura B. from Toronto, ON asked: “How is it that a McDonalds burger does not rot?

Nikki L. from Blackfalds, AB asked: “Does Canada use “pink slime”?

Sarah H. from Brampton, ON asked: “Why should I eat anything that has ingredients like “dimethylpolysiloxane” embedded into it?

As you can see, the above sample questions are not “softball” questions at all. Not being a food expert or medical professional, it may be hard for us to decide if the answers provided are “justifiable” or “acceptable” but at least McDonald’s is posting these questions and giving an attempt in answering them.

McDonald's - Our Food. Your Questions. campaign - Q2

McDonald's - Our Food. Your Questions. campaign - Q3

McDonald's - Our Food. Your Questions. campaign - Q4

McDonald's - Our Food. Your Questions. campaign - Q5

McDonald's - Our Food. Your Questions. campaign - Hope Bagozzi, Director of Marketing, McDonald's Canada


Duncan Fulton, SVP Canadian Tire, talks about cutting edge advertising/e-commerce technologies at #banff2012

Wednesday, 20 June, 2012

Duncan Fulton, SVP Communications & Corporate Affairs, Canadian Tire at #Banff2012

It was extremely insightful and illuminating for me to listen to and interview Duncan Fulton, Senior Vice President of Communications and Corporate AffairsCanadian Tire, at 2012 Banff World Media Festival. Before Duncan‘s presentation, I frankly would never had associated Canadian Tire with “cutting-edge” e-commerce (or as Duncan puts it in the presentation, simply “commerce”).

Duncan explains and share his experiences with using Sport Chek (a Canadian Tire owned and operated brand via FGL Sports) to experiment with new/cool social media, Google/YouTube and Facebook advertising/marketing campaigns. I agree with Duncan that the best way (when everything is so new) is simply by “trail and error” to figure what actually works and what doesn’t. Find out what contributes to the bottom-lines and makes money and what actually destroys shareholders’ equity. Once what works are found (via Sport Chek), then applying the lessons learned to Canadian Tire as a whole. Very interesting real world examples.

My interview with Duncan Fulton, SVP Canadian Tire, at #banff2012

Ducan’s talk at 2012 Banff World Media Festival

Here is Duncan’s official 2012 Banff World Media Festival bio,

Duncan Fulton
Senior Vice President of Communications and Corporate Affairs
Canadian Tire Corporation

Duncan Fulton is Senior Vice President of Communications and Corporate Affairs at Canadian Tire Corporation & Chief Marketing Officer of the Forzani Group, including mega sport retailers like Sport Chek and Sports Experts. Duncan is a member of the Canadian Tire and Forzani Group executive teams and works across all the company’s business areas, including Canadian Tire Retail, Automotive, Part Source, Petroleum, Mark’s, Financial Services and the company’s charity, Jumpstart.

Duncan currently represents the company as a board member of the Canadian Chamber of Commerce and is also on the Board of One X One,a non-profit foundation committed to supporting, preserving and improving the lives of children at home in Canada, Haiti and Africa.

Before joining Canadian Tire, Duncan was the General Manager and Senior Partner of the Toronto flagship office of international public relations company, Fleishman-Hillard Communications. During his seven years with Fleishman-Hillard, Duncan led and worked on the company’s largest accounts across multiple practice areas. As a key strategist within the Omnicom network, Duncan played an important role in multi-agency campaigns, bringing together experts in advertising, social, experiential, direct to consumer, and paid and earned media.

Prior to Fleishman-Hillard, Duncan was a communication advisor and press secretary for Canadian Prime Minister Jean Chrétien. Duncan was also Communications Director for the Minister responsible for the Canadian International Development Agency (CIDA), Press Secretary for the Hon. Dalton McGuinty – now Ontario’s Premier – and communication assistant for Premier Frank McKenna.”


Paul Chard – The most interesting person at #banff2012 to me

Friday, 15 June, 2012

My good friend Gingi Baki asked me: who is the most interesting person you met at Banff 2012? Tough question! You see, I have met television creatives & luminaries like Chuck LorreGlen Mazzara,  Jeanne BekerMike FleissTerence Winter and I can easily put any one of them on my “most interesting person” list. But if I do that, I will be doing a diservice to you. What would you gain if I name any one of them? Nothing! Because you know them already. Instead I will share with you a name that, unless you are in the “business“, you may not heard of.

To me, the most interesting person I met in #banff2012 is Paul Chard, Global Head of Content of MediaCom.

#Banff2012 Day 1 - pix 02

Paul is the brain behind bringing the international format Got Talent into the almost impossible land of China (rebranded to be China’s Got Talent 中国达人秀) which was a 15 months effort and lots of negotiation (as Paul wrote, “co-operation and partnership with IPCN, Shanghai Media Group and format owners Freemantle and SYCO“). China’s Got Talent is one of the first TV formats that got into China. I actually saw widespread popularity first hand at the time as many of the amazing China’s Got Talent videos were shared by my friends on their social networks. (for more details, see Paul’s 2010 blog and ICPN page with video clip)

Paul Chard talked about brokering “Got Talent” format into China #Banff2012

My one-on-one interview with Paul at #banff2012

Paul’s on stage talk & interview at #banff2012

The idea of learning from interesting & insightful people

Kevin Roberts

I half-jokingly asked Paul to not hold it against me that I’ve been a big fan of Kevin Roberts (blog) (CEO Worldwide of Saatchi & Saatchi). You see, I’ve been reading Kevin‘s ideas/writings since the late 80s. You may not realize but the parent companies of Paul and Kevin are the globally competing WPP Group and Publicis Group respectively. (update: Paul showcased the #awesome T-Mobile Royal Wedding video in his presentation, and I just discovered via MBA (mediaCom beyond advertising) that the campaign is a team effort including mediaCom, Saatchi & Saatchi, and others).

Gary Carter

I stumbled upon a talk by Gary Carter at the 2007 nextMedia/Banff World TV Festival (yes, 5 years ago!) and his insights were amazingly deep. Since then, I’ve attended all of Gary’s talk I can and try to pay close attention to what Gary does and related news, including his recent resignation as FremantleMedia’s Chief Operating Officer. I am sure whatever Gary does next will be worth my attention to know and learn from. (note: Gary came back to Banff in 2009, here is a great list of Gary’s 2009 clips, see The Susan Boyle Phenomenon, and FremantleMedia Experimental)

Paul Chard

Which brings back to Paul. And I am going to share with you a secret trick I use. I use Google Alerts to track and try to learn from interesting & insightful people. I am adding Paul to my Google Alerts list along the likes of Kevin and Gary. In life, I believe an important way to better ourselves is to learn from the best.

Kevin wrote years ago, “Ideas are the currency of the future.” And the likes of Kevin, Gary, and Paul are “rich people” going by the quote. And William Gibson’s quote “The future is already here — it’s just not very evenly distributed.” enlightens me to realize that the best way to look into the future is to look and see what “rich people” like Kevin, Gary, and Paul think and do!

P.S. Who is your “most interesting #banff2012 person“? Please share with your reasons in the comment section.

*******

Here is the official Banff session description.

Paul Chard, Global Head of Content, MediaCom: How Content is Changing the Business
Paul Chard is a true industry veteran, getting his start over three decades ago, in 1980. Today, as the Global Head of Content at MediaCom, Chard is responsible for media sponsorship, sport, branded entertainment and advertiser funding, social media and emerging platforms. In 2010, Chard brokered the successful “Got Talent” format into China and saw it become the biggest foreign reality show ever screened in the country. Having seen this industry from every angle, Chard carries with him a wealth of knowledge and insight. Join Chard as he reflects on his career and looks forward to the future of the entertainment industry in this exclusive opening keynote.”


Do Hello Kitty and SpongeBob create instant Lovemarks for Heinz?

Monday, 5 March, 2012

Heinz Hello Kitty

Hello Kitty and SpongeBob are loved by many and easily qualified as Lovemarks. Now, I am curious of the commercial benefits of licensing the images of Hello Kitty and SpongeBob to put on pasta products. May be all Heinz wants is to put their late coming products stand out a little from a large field of competitors and that benefit alone is worth the price of the licensing fees. What do you think?

Are Hello Kitty and SpongeBob creating instant Lovemarks for Heinz?

Heinz Sponge Bob


Kevin Roberts, CEO worldwide Saatchi and Saatchi keynotes nextMEDIA Toronto Dec 6th, 2011

Saturday, 3 December, 2011

Kevin Roberts, CEO worldwide Saatchi & Saatchi at nextMEDIA Toronto 2011

You see, I am a big fan of Kevin Roberts‘s ideas (KR Connect). How big a fan? Well, five years ago in 2006, I read and reviewed his two books Lovemarks: The Future Beyond Brands and The Lovemarks Effect: Winning in the Consumer Revolution. I even spent the time to research and create the initial Wikipedia pages for Kevin and Lovemarks! I was so proud and excited when a friend asked my help on his marketing assignment which involved class lectures in, you guessed it, Lovemarks!

So it is very cool to see Kevin coming to Canada to share his insights even, sadly, I can’t be in Toronto to attend in person. So if you are in Toronto next week, register for Dec 6th one day pass to hear Kevin (or better, attend both 5th & 6th for the full conference experience)!

The following is from the nextMEDIA Toronto 2011 (Dec 5 – 6) press release.

CEO worldwide for creative agency Saatchi & Saatchi, Kevin Roberts is a marketing pioneer with a heart for nostalgia and has been bringing popular brands to market and straight into consumers’hearts since the early 1970s. Roberts has worked with large-scale international clients such as Carlsberg, TMobile, General Mills, Procter & Gamble, Sony Ericsson, JCPenney, Toyota and VISA Europe among others.

Roberts is the author of a number of best-selling books, including Lovemarks: The Future Beyond Brands, in which he describes the emotional connections we create with the brands we’ve grown to love.

So, here’s the real question: How does your brand achieve Lovemark status? Well, fear not, Roberts is heading to nextMEDIA Toronto this year to help you solve that very problem.

Named one of the top ten ideas of the decade in 2010 by advertising and marketing news website AdAge, Lovemarks transcend brands, leaving their iconic symbols emblazoned in the hearts and memories of consumers worldwide.

Join Kevin Roberts at nextMEDIA Toronto 2011 for an informative keynote session about hisLovemarks theory, offering crucial insight into the future of marketing and an analysis of the way we identify with our favourite brands.”


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