If you don’t have time to read the full article, (actually you should really find the time as it is fun and insightful reading), here is an excerpt from “Xplornet asked me not to write this“,
“In the interests of fair and balanced journalism, here is what you should know about Xplornet and what they want you to know. I’ll even put their stuff in bold:
- It took 16 months for Xplornet to conform to the CRTC’s disclosure demands. But they weren’t ignoring the CRTC—they were in constant communication during that time.
- When they did finally tell customers what they were doing, it was after the CRTC threatened to haul them into a public proceeding—but that’s not why they did it.
- They degraded the speed of a competitor’s Internet phone service (VOIP) to the point where it was unusable—but they did so by accident. It was a technical problem with a codec.
Perhaps Xplornet is satisfied that this matter is now cleared up. Or perhaps they regret accidentally turning a spotlight on themselves while fumbling to shut off the power.”
P.S. You may also want to read David’s “More complaining: a “warning” about Geist’s “allegations”“