Solution to iPhone 4 reception/antenna problem: Learn Apple approved way to hold your phone!

July 15 Updates: “It’s Time Apple Fixed the iPhone 4 Antenna Problem” Wired News
Apple Engineer Said to Tell Jobs IPhone Antenna Might Cut Calls” Bloomberg


iPhone 4 launched June 7th, 2010

July 3, 2010 Update: “Is Apple in Antenna Denial?

“On Friday Apple released a letter admitting the iPhone 4 has problems, but insisted they are due to a signal-strength formula that is “totally wrong” and not caused by the antenna design. Since then the news has saturated tech blogsApple support sites and message boards — and it seems like most people aren’t buying Apple’s explanation.”

July 2, 2010 Update: “Tests Confirm iPhone 4’s Antenna Flaws“, Wired Gadget Lab,

Many customers are complaining that the iPhone 4’s antenna loses the signal when you hold it a certain way. They’re not delusional: Independent tests lend credence to the issue.

A study led by AnandTech saw a major drop in signal strength when the iPhone 4 was “cupped tightly,” covering a sensitive area in the lower left corner. The iPhone 4’s external band is actually two antennas — one for Wi-Fi, Bluetooth and GPS, and the other for voice and data — and according to Anandtech, touching the point in the lower left, where the two antennas meet, causes attenuation.


Apple Steve Jobs has spoken and declared iPhone 4 reception/antenna problem as a “non-issue”. Reading following from Bloomberg “Apple Tells Users to Hold IPhone Differently to Fix Reception” is almost funny if it isn’t actually painfully stupid to see Apple’s problem. Why didn’t Toyota thought of telling their customers to drive their car or apply the brakes differently to “fix” their problems? Apple current respond reminded me of Intel’s Pentium floating point bug multiplied by a million times but Apple’s currently antenna design flaw can be experienced by any users anytime, any day, simply depending on how they hold their phones at that time.

Here is an excerpt from Bloomberg‘s “Apple Tells Users to Hold IPhone Differently to Fix Reception”,

“Apple Inc. responded to complaints about reception on its new iPhone by telling customers they should hold the device differently.

“Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas,” Apple said today in an e-mailed statement. “If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.”

From CBC News “Apple blames iPhone signal loss on users“.

I found this clear demonstration of the iPhone 4 reception problem from this insightful analysis of the iPhone 4 antenna problem by Spencer Webb: “Apple iPhone 4 Antennas …“. [note: I think Spencer’s statement “I already know how to do the Vulcan Antenna Grip on the iPhone, and I am wearing out my current model.”  goes into the engineer solution and let Apple off the hook too easy for the millions of non-technical customers that should not be bothered with the “Vulcan Antenna Grip”! :) Think of the Toyota example again.] By the way, I am curious if the gap is put at the top and bottom of the phone, will the chance of this problem happening be greatly reduced?

Also see PCWorld “Apple Responds to iPhone 4 Antenna Problem“.

PCWorld also did its own tests of iPhone 4 signal and took the new phone for a spin in San Francisco alongside an iPhone 3GS. PCWorld was able to replicate the signal problems when covering the bottom left edge of the phone, something that did not occur when the phone was laid flat on a table with the antenna untouched.

These days, Apple is thinking so highly of itself that it thinks it can simply “fix” its design flaw by telling its customers to change the way they hold their phone or pay additional money to buy a cover to coverup the cosmetically beautifully but engineered poorly iPhone 4. Sad.


Jun 30, 2010 Update:

– This Cnet article contains a purported steps “AppleCare representatives are being instructed on how to coach users about the proper way to handle the latest-generation smartphone”

– From ABC News “Trouble Ahead for Apple’s iPhone 4? – Law Firm Investigates Complaints, Petition Pushes Apple for Free Cases

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