Scuff marked iPhone 5 deceptively promo as “finely crafted watch” precision?

Monday, 24 September, 2012

precision you'd expect from a finely crafted watch

iPhone 5 was launched yesterday to the usual Apple products launch frenzy. But already, there have been many iPhone 5 users reported they are having scuff marks right out of the box (brand new).

First of all, I will set the stage by laying out what Apple has claimed in its online marketing and promotional material. And then I will write about one particular Canadian user’s iPhone 5 experiences and what happened to him once he found the “scuff marks” problem and reported it. (note: see set of five scuff marked iPhone 5 photos here plus also posted at end of article) And then I will talk about cases of other users reporting similar problems. At the end, while I am NOT a lawyer I will briefly draw the readers’ attention to Competition Bureau Canada’s online resource “False or Misleading Representations and Deceptive Marketing Practices Under the Competition Act” in case they find they need some help to decide if the Competition Bureau can help.

Apple’s marketing and promotional claims

It is important to note that in Apple’s marketing and promotional page (design) for iPhone 5, Apple is claiming and advertising (emphasis),

“iPhone 5 is made with a level of precision you’d expect from a finely crafted watch – not a smartphone.”

You see, potential iPhone 5 buyers are actually told NOT to expect the level of precision of a smartphone but the of a finely crafted watch! I don’t know about you, but I have yet Read the rest of this entry »


Did Bloomberg distort Apple Co-Founder Steve Wozniak’s view on Facebook as an investment?

Wednesday, 6 June, 2012

Did Bloomberg distort Apple Co-Founder Mr. Steve Wozniak's view on Facebook as an investment?

Here is an edited version of a request for clarification sent to Bloomberg reporters and editor for the May 13th, 2012 story “Apple Co-Founder Wozniak Would Buy Facebook At Any [Price]“.

*******

To: Bloomberg reporters Ms. Shraysi Tandon & Mr. David Fickling and editor Mr. Michael Tighe [see Bloomberg article for email contacts]
copy: Mr. Steve Wozniak

I was in touch with Apple Co-Founder Mr. Steve Wozniak electronically yesterday [see lengthy exchange in this public post's comments]. And I was very disturbed to hear Mr. Wozniak telling me his view on Facebook “investment” had been distorted by Bloomberg. At the core, Mr. Wozniak told me that he made it clear to Bloomberg’s reporters that any purchase of Facebook shares would be just “ceremonial” (he gave the analogy, like “waiting in line for iPhones“). The following are Mr. Wozniak’s words. Emphasis are added by me to draw your attention.

if I bought Facebook shares (it wasn’t possible due to my schedule) it would not be as an investor but rather ceremonial, like waiting in line for iPhones. But that got missed by a lot of people. I’m very sorry if they duped you.

This is in direct contrary to the video excerpt Bloomberg decided to include. Here is a transcript of the broadcasted video exchange between Bloomberg reporter Ms. Tandon and Mr. Wozniak re investing in Facebook (~00:22 to 00:37)

Reporter: “Would you invest in Facebook?”
Answer: “I would invest in Facebook. I don’t care what the opening price is. I would, just for good reasons. Especially if was an investor looking to make money.”

Mr. Wozniak also wrote the following. And again, I have added emphasis to draw your attention. [see excerpt from public post's comments]

“I have a great idea. Why don’t you contact the reporter and ask him if, before the interview, I told him how I don’t read financial papers and have never used the iPhone stock price app and that I couldn’t answer financial questions. He was a very good tech reporter but asked that question at the end. It was a trick and a setup, as he’d heard my explanation an hour before during my speech. I think this may have been in Singapore. You have to ask how ethical that was. He knew the truth but set it up in a way that would deceive you. And it was my intent at that time to buy Facebook stock, but not as an investment, and the reporter knew that well. I had told him that my wife and I don’t trade stocks and all we have is Apple and Fusion-io. So he knew the truth but published otherwise. Sorry, but at the end of a tired day one word may have been wrong (invest instead of buy) but 2 people, myself and the reporter, knew it was not an investment. I doubt I used the word “investment” since it’s a word not in my vocabulary. I have never in my life invested in stock. Please contact the reporter to verify this and let him know what you think. And ask him not to do it to the next “nice” guy.”

I personally don’t know Mr. Wozniak and had only got in touch with him yesterday. Mr. Michael Tighe, as the Bloomberg editor in charge of this article, can you please confirm with the Bloomberg reporters if Mr. Wozniak’s view got distorted seriously. At times I am a blunt reporter and based on Bloomberg’s original report, I had written,

“I love +Steve Wozniak for his tech but his investment “advice” was worst than idiotic.”

To me, Bloomberg’s reputation is on the line here. Distorting a “ceremonial” purchase of Facebook stocks and turning it into a story with title “Apple Co-Founder Wozniak Would Buy Facebook At Any [Price]” is a serious journalist blunder at least or an inexcusably unethical behaviour at worst.

Finally, Ms. Shraysi Tandon, Mr. David Fickling, and Mr. Michael Tighe, I hope if there was a mistake, Bloomberg will do the honourable thing and issue a formal correction and apologize. Since you are all professional journalists, I don’t need to remind why we in the business of reporting will all remember Jayson Blair (former reporter with New York Times) or Stephen Glass (former reporter with The New Republic) for a very long time to come.

Please kindly recheck the source and basis of your story and issue a correction and apology if a mistake was made. Please let me know an error was indeed made, I would like to promptly issue my apology to Mr. Wozniak in saying his “investment “advice” was worst than idiotic” based on Bloomberg’s May 13th report.

Best,
Kempton

Kempton Lam
B.Sc. MBA
mobile: 403.xxx.xxxx
freelance TV reporter, commentator & blogger

P.S. Cross posted onto examiner.com. I am hoping to hear from Bloomberg really soon to set the record straight.


Steve Jobs biography review/”best of” – Think Different, Jobs as iCEO

Wednesday, 26 October, 2011

I am adding “Chapter 26 Think Different, Jobs as iCEO” to my Steve Jobs biography review/”best of” series.

Think Different has a very special place in my heart. I wrote this many years ago,

“Here’s to the crazy ones”,
a timeless Apple Computer advertisement that showcases
the core DNA of ideas Revolutionaries.
We aspire to Think Different

This chapter now completes my knowledge of the back story re the creation of the Think Different campaign. For this alone is probably worth the price of the book for me as I’ve spent many hours (without success) to find out the info in this chapter.

See is my personal “best of” in the “Think Different, Jobs as iCEO” chapter (click to read the high res capture).

Steve Jobs biography review/best of - Pix 03 - Think Different

To me, this excerpt in the Think Different chapter is very telling in Jobs’ thinking (emphasis added),

Jobs couldn’t decide whether to use the version with his voice or to stick with Dreyfuss. [...] When morning came, Jobs called and told them to use the Dreyfuss version. “If we use my voice, when people find out they will say it’s about me,” he told Clow. “It’s not. It’s about Apple.”

Steve Jobs narrates The Crazy Ones

Richard Dreyfuss narrates The Crazy Ones

Walter Isaacson talks about “The Leadership of Steve Jobs


Steve Jobs biography review/”best of” – Design Principles, The Studio of Jobs and Ive

Wednesday, 26 October, 2011

I am adding “Chapter 25 Design Principles, The Studio of Jobs and Ive”  to my Steve Jobs biography review/”best of” series.

Design has always interested me, so I actually looked up the Jony Ive section and jumped to this chapter first after I read the Introduction chapter.

See is my personal “best of” in the “Design Principles, The Studio of Jobs and Ive” chapter (click to read the high res capture).

Steve Jobs biography review/best of - Pix 02 - Design Principles

To me, this excerpt in the Design chapter is extremely telling (emphasis added),

They [Jobs and Ive] began to have lunch together regularly, and Jobs would end his day by dropping by Ive’s design studio for a chat. “Jony had a special status,” said Laurene Powell. “He would come by our house, and our families became close. Steve is never intentionally wounding to him. Most people in Steve’s life are replaceable. But not Jony.

Walter Isaacson talks about “Steve Jobs’ Innovation


Steve Jobs biography review/”best of”

Wednesday, 26 October, 2011

I admire Steve Jobs and have bought many Apple products over the years but I am not an Apple “fan boy” as I removed Apple from my list of admired companies last year.

Steve Jobs biography - Pix 01 - Start

But I still eagerly picked up a copy of Steve Jobs (biography) yesterday so that I can learn from it. I think Steve Jobs is an important book that it should be made required reading for all serious and self-respecting competitors of Apple. There are many good insights that entrepreneurs and business executives can learn from Apple and Jobs. It will be foolish to think we can replicate and copy Jobs but it will be stupid to not to try to understand, to learn, and may be to be inspired.

In this post, I’m doing a review/”best of” Steve Jobs similar to my extensive review/”best of” The Snowball: Warren Buffett and the Business of Life). I will start the review/”best of” with the chapters that intrigue me the most.

*******

Here is my personal “best of” in the introduction chapter (click to read the high res capture). I will include links to other chapter’s entries (some with video clips, etc) to this post later.

Here is an excerpt from the introduction chapter (emphasis added),

‘She [Laurene Powell, Steve Jobs' wife] is one of the smartest and most grounded people I have ever met. ‘There are parts of his life and personality that are extremely messy, and that’s the truth,” she told me early on. “You shouldn’t whitewash it. He’s good at spin, but he also has a remarkable story, and I’d like to see that it’s all told truthfully.”Read the rest of this entry »


Goodbye Steve – Thanks for the Apple computers

Thursday, 6 October, 2011

Goodbye Steve. Even we disagreed in a few things, but I have fond memories of my Apple computers and I’m happy that I never have to buy a PC for home use.

http://en.wikipedia.org/wiki/Apple_II_series#Apple_II (started with a tape recorder and later installed a 128K Ram disk)
http://en.wikipedia.org/wiki/Mac_Portable
http://en.wikipedia.org/wiki/Macintosh_Quadra_660AV
http://en.wikipedia.org/wiki/TiBook#Titanium_PowerBook_G4
http://en.wikipedia.org/wiki/Power_Mac_G5
http://en.wikipedia.org/wiki/MacBook_Pro


Goodbye Steve Jobs (1955 – 2011)

Wednesday, 5 October, 2011

Steve Jobs (1955 - 2011)

Goodbye Steve.

Here is an excerpt from my favourite 2005 Steve’s speech (text),

When I was 17, I read a quote that went something like: “If you live each day as if it was your last, someday you’ll most certainly be right.” It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself: “If today were the last day of my life, would I want to do what I am about to do today?” And whenever the answer has been “No” for too many days in a row, I know I need to change something.

[...] Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.” – Steve Jobs

News media reports: CBCNYTReutersCNNCNet, Bloomberg, The Guardian, THR.

Oct 30, 2011 Update:

* THR, “Steve Jobs’ Sister Recalls the Apple Co-Founder’s Final Words

Mona Simpson, Steve Jobs‘ sister, gave a moving eulogy for the Apple co-founder at the memorial service held on Oct. 16 at the Memorial Church of Stanford University, which the New York Times posted in full.”

Oct 24, 2011 Update:

Sir James Dyson: My ‘Apple Moment’

Steve Jobs, part 1 – 60 Minutes – CBS News

Steve Jobs, part 2 – 60 Minutes – CBS News

Nov 2, 2011 Update:

* Kevin Roberts, “Absence Defines Presence

Jan 27, 2012 Update:

* The Telegraph, “Bill Gates: ‘I wrote Steve Jobs a letter as he was dying. He kept it by his bed’” [HT Apple Insider]

“The atmosphere changed in 2007 when Gates left Microsoft to set up the Bill and Melinda Gates Foundation with his wife. “Steve and I did an event together, and he couldn’t have been nicer…I got a fair bit of time with him in his last year. Some months before Jobs died, Gates paid him a long visit. “We spent literally hours reminiscing and talking about the future.” Later, with his old adversary’s death imminent, he wrote to him. “I told Steve about how he should feel great about what he had done and the company he had built. I wrote about his kids, whom I had got to know.”

That last gesture was not, he says, conciliatory. “There was no peace to make. We were not at war. We made great products, and competition was always a positive thing. There was no [cause for] forgiveness.” After Jobs’s death, Gates received a phone call from his wife, Laurene. “She said; ‘Look, this biography really doesn’t paint a picture of the mutual respect you had.’ And she said he’d appreciated my letter and kept it by his bed.””


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