Apple is my Lovemark but the way Apple handles it problems like sales opportunities for replacement parts reminded me of the auto industry. “We have power adapter in stock.” is not exactly the response I hope to get if I were to see smokes and sparks coming from my adapter.
Justin Stangel, a head writer/producer on David Letterman, video taped his Apple MacBook Power Adapter Smokes and Sparks. This shows again local problem may not stay local for long.
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